Quakertown Kia Service Tips: Apple iPhone iOS 12 Versions

By Product Expert | Posted in Service Tips, Technology on Monday, April 22nd, 2019 at 6:00 pm
gateway kia quakertown apple ios 12 cover

October 2018, Apple released its new iOS 12 version. Since then, Kia published positive compatibility reports with its UVO System. Kia’s policy on compatibility with personal devices should be a model for other manufacturers. One reason for their compatibility control is that approximately 40% of U.S. smartphone customers use Apple iPhones. The 40% market share is a good reason for Gateway Kia Quakertown Sales and Service staff to be well-informed about Apple technologies, but also, Android technologies too.

Gateway Kia staff realize there are customers love technology, and those customers love to tinker. To accommodate our do-it-yourself customers, we offer these service articles and tips. In this article, our highly qualified service team discuss the iOS 12 version and newly unlocked benefits. You’ll see these benefits in Apple CarPlay and Bluetooth functionality when your iPhone is connected to your Kia vehicle.

Apple iPhone iOS 12 and Apple CarPlay

If your device has iOS 12 installed, then you’re able to use Apple Maps, Google Maps, and Waze in Apple CarPlay in ways you weren’t able before.

To access these new features, please check the following:

  • your iPhone is up to date with iOS 12 or later
  • Google Maps or Waze apps are updated to the latest version. Apple Maps is automatically updated with iOS 12.

When you start your vehicle and access the Apple CarPlay screen you should see the same app icons as on your iPhone. If not, you need to configure the Apple CarPlay home screen by doing the following:

  • Open the Settings menu on the iPhone
  • Select General → CarPlay → “vehicle”

With the update, you can touch and hold any icon on the screen, then drag to the desired location. Just like on your iPhone!

gateway kia quakertown apple ios 12 maps

One of the most important features is Voice Command. Remember, pressing the Voice Recognition button only activates Siri. Siri only works with Apple Maps and does not work with Google Maps or Waze. If you wish to use these third-party apps, then while in Apple CarPlay you need to press the Voice Recognition icon. In order to use Voice Recognition on Google Maps and Waze, press the on-screen Microphone button.

gateway kia quakertown apple ios 12 maps


When you first updated to iOS 12, you may have noticed the Bluetooth icon disappeared from the top of your phone screen. Bluetooth may be active and connected, it’s just that the icon is no longer used to confirm Bluetooth status. If you wish to confirm Bluetooth connection on the iPhone, do the following:

Select Settings → Bluetooth → locate the vehicle name under “My Devices” and confirm the connection status.

In some situations, customers experienced Bluetooth connectivity concerns after updating to iOS 12.0 and later versions. This issue happens because sometimes the mobile device retains an old connection. Best advice for improving Bluetooth connectivity is as follows:

  • On the phone, toggle Bluetooth off then back on
  • Restart the iPhone
  • Delete the iPhone from the UVO or Base audio system and the car system from the phone and perform a fresh pairing
  • Reset the head unit by pressing the reset button with a paperclip or pen

Gateway Kia Quakertown PA service specialists always suggest updating to the latest released iOS version on your device. The latest version contains connectivity and compatibility improvements for many third-party app and devices.

As with all features, Kia advises you spend time in your vehicle with a Gateway Kia Quakertown PA sales representative. Your Quakertown representative is qualified to help you navigate new features with devices using Apple iPhone iOS 12. Gateway Kia Quakertown PA follows a “perfect delivery process” to ensure you receive an excellent customer experience.

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