Archive for September, 2019

Kia Soul Named Segment Winner in Multimedia Quality

Monday, September 23rd, 2019

All-New Model’s Next-Gen Infotainment and Technology and Multimedia Quality Increase Consumer Satisfaction

  • Soul ranks highest in Multimedia Quality among all compact vehicles
  • The award comes on the heels of Soul being named among the top 10 vehicles in the industry in the J.D. Power Initial Quality Study
2020 Soul GT-Line

2020 Soul GT-Line

IRVINE, Calif., September 23, 2019 – Kia Motors America’s (KMA) beloved urban runabout – the Soul – has been awarded Best Multimedia Quality in its award segment in the J.D. Power 2019 Multimedia Quality and Satisfaction Study. The announcement follows Kia’s award as the highest-ranked mass-market brand in the J.D. Power Initial Quality Study for the fifth consecutive year, with the Soul recognized among the top 10 vehicles in the industry1.

“The Soul has been an undeniable success since its launch in 2009, and with the redesign of this third-generation model, the technologically advanced Soul is equipped to be a strong contender in the marketplace,” said Michael Cole, chief operating officer, and EVP, Kia Motors America. “Being named Best Multimedia Quality among Compact Vehicles by J.D. Power serves to further reinforce Kia’s commitment to world-class quality and a premium ownership experience.”

The all-new Soul delivers unmatched style, peppy performance, thrilling technology, and urban practicality, evolving the popular subcompact into the most advanced and innovative Soul yet. For the 2020 model year, the Soul offers impressive technology, including standard Android Auto2 and Apple CarPlay3 and a suite of available options including: Bluetooth®4 Multi-Connection, interior mood lighting, a 10.25-inch HD color touchscreen5 with split-screen functionality and a 640-watt Harman/Kardon6 audio system – twice the wattage of the previous generation Soul.

“Simply offering a variety of multimedia technologies isn’t enough,” said Brent Gruber, Senior Director, Automotive Quality Practice at J.D. Power. “In order to enhance the vehicle experience, owners want those technologies to be problem-free and work as expected. In the compact segment, no vehicle demonstrates that a high level of multimedia quality better than the Kia Soul.”

The J.D. Power Multimedia Quality and Satisfaction Study measure the experiences and opinions of vehicle owners regarding the quality, design, and features of their audio, communication, entertainment and navigation systems in the first 90 days of ownership. Multimedia system quality is determined by the number of problems experienced per 100 vehicles, with a lower score reflecting higher quality – the Kia Soul scored a 9.0 PP100.

Quakertown Kia Service Tips: Manual Seat Height

Sunday, September 15th, 2019

In this article, our Quakertown Kia Service specialists describe the Manual Seat Height Operation. We at Gateway Kia of Quakertown understand how details to operating new features and technologies can be overwhelming and sometimes confusing. Accordingly, Kia dealers collectively strive to educate customers regardless of the dealership where they purchased the vehicle. Please be sure to ask your Kia representative to demonstrate the Manual Seat Height Operation during your perfect Kia delivery.


In our continued efforts to educate our customers, we want you to be familiar with all seat adjustment controls.

Among the many seat operations available, we have customers who request an additional demonstration on manual seat operation because their previous vehicle had power seat controls. If you purchased a Kia vehicle equipped with manual seats, please be sure to request a demonstration on the seat height adjustment. The height adjustment is made with consecutive pulls or pushes on the seat lever until the desired height is reached. Here are some reminders:

  • To lower the seat cushion, push the lever down repeatedly in a pumping action.
  • To raise the seat cushion, pull the lever up repeatedly in a pumping action.

gateway kia quakertown service-tips-manual seat height adjustment

 

Kia Forte and Cadenza Win AutoPacific Vehicle Satisfaction Award

Thursday, September 5th, 2019
2020 kia forte cadenza autopacific gateway quakertown pa

Kia Forte and Cadenza Named Best in Class

Award-winning Forte sedan continues its run as a leader in the compact car segment Cadenza’s premium design and the long list of unexpected luxury amenities help it earn high marks IRVINE, Calif., August 13, 2019 – Kia Motors America (KMA) celebrates a double AutoPacific win, as the 2019 Forte sedan and the 2019 Cadenza have been named segment winners in the 2019 Vehicle Satisfaction Awards (VSA). The Forte outranked some of the segment’s toughest rivals in the compact car segment, while the Cadenza beat out industry stalwarts in the large car category.

Kia continues to position itself as a leader in design, quality, technology, and value, and the AutoPacific Vehicle Satisfaction Awards are positive proof that we’re developing world-class products that exceed customer expectations,”

…said Michael Cole, chief operating officer and executive vice president, Kia Motors America.

With Forte and Cadenza winning their categories, Kia has proved it’s delivering exactly what buyers want in their vehicles, whether it’s a compact commuter vehicle or a larger, more luxurious sedan.

AutoPacific: most satisfying vehicles

AutoPacific’s VSAs identify the most satisfying vehicles on the market, based on more than 50,000 responses from owners of 2018 as well as 2019 cars and light trucks, which were purchased from September through December 2018. These responses measure owner satisfaction by evaluating more than 33 separate attributes ranging from interior comfort and styling to fuel economy and performance.

Winning AutoPacific’s Best in Class Vehicle Satisfaction Award takes a special kind of vehicle. This year the Kia Forte Compact Car and Kia Cadenza Large Car out-pointed their competitors,”

said George Peterson, President of AutoPacific, Inc.

Kia owners are very satisfied with the products they have acquired and the value they represent.

About Kia Motors America

Headquartered in Irvine, California, Kia Motors America continues to top quality surveys and is recognized as one of the 100 Best Global Brands and 50 Best Global Green Brands by Interbrand. Kia serves as the “Official Automotive Partner” of the NBA and offers a complete range of vehicles sold through a network of nearly 800 dealers in the U.S., including cars and SUVs proudly assembled in West Point, Georgia.*


Press Release Information Notice

Kia and Gateway Kia of Quakertown PA makes reasonable efforts to ensure the information contained in this press releases is accurate at the time of posting. However, Kia and Gateway Kia of Quakertown PA makes no guarantees or warranties, either expressed or implied, with respect to the accuracy of the content presented. Kia and Gateway Kia of Quakertown PA may, from time to time, update press releases, issue new releases, or publish other information to reflect new information.


*The Telluride, Sorento, and Optima (excluding Hybrid and Plug-In Hybrid) are assembled in the United States from the U.S. and globally sourced parts.