Archive for April, 2019

Quakertown Kia Service Tips: Apple iPhone iOS 12 Versions

Monday, April 22nd, 2019
gateway kia quakertown apple ios 12 cover

October 2018, Apple released its new iOS 12 version. Since then, Kia published positive compatibility reports with its UVO System. Kia’s policy on compatibility with personal devices should be a model for other manufacturers. One reason for their compatibility control is that approximately 40% of U.S. smartphone customers use Apple iPhones. The 40% market share is a good reason for Gateway Kia Quakertown Sales and Service staff to be well-informed about Apple technologies, but also, Android technologies too.

Gateway Kia staff realize there are customers love technology, and those customers love to tinker. To accommodate our do-it-yourself customers, we offer these service articles and tips. In this article, our highly qualified service team discuss the iOS 12 version and newly unlocked benefits. You’ll see these benefits in Apple CarPlay and Bluetooth functionality when your iPhone is connected to your Kia vehicle.

Apple iPhone iOS 12 and Apple CarPlay

If your device has iOS 12 installed, then you’re able to use Apple Maps, Google Maps, and Waze in Apple CarPlay in ways you weren’t able before.

To access these new features, please check the following:

  • your iPhone is up to date with iOS 12 or later
  • Google Maps or Waze apps are updated to the latest version. Apple Maps is automatically updated with iOS 12.

When you start your vehicle and access the Apple CarPlay screen you should see the same app icons as on your iPhone. If not, you need to configure the Apple CarPlay home screen by doing the following:

  • Open the Settings menu on the iPhone
  • Select General → CarPlay → “vehicle”

With the update, you can touch and hold any icon on the screen, then drag to the desired location. Just like on your iPhone!

gateway kia quakertown apple ios 12 maps

One of the most important features is Voice Command. Remember, pressing the Voice Recognition button only activates Siri. Siri only works with Apple Maps and does not work with Google Maps or Waze. If you wish to use these third-party apps, then while in Apple CarPlay you need to press the Voice Recognition icon. In order to use Voice Recognition on Google Maps and Waze, press the on-screen Microphone button.

gateway kia quakertown apple ios 12 maps


When you first updated to iOS 12, you may have noticed the Bluetooth icon disappeared from the top of your phone screen. Bluetooth may be active and connected, it’s just that the icon is no longer used to confirm Bluetooth status. If you wish to confirm Bluetooth connection on the iPhone, do the following:

Select Settings → Bluetooth → locate the vehicle name under “My Devices” and confirm the connection status.

In some situations, customers experienced Bluetooth connectivity concerns after updating to iOS 12.0 and later versions. This issue happens because sometimes the mobile device retains an old connection. Best advice for improving Bluetooth connectivity is as follows:

  • On the phone, toggle Bluetooth off then back on
  • Restart the iPhone
  • Delete the iPhone from the UVO or Base audio system and the car system from the phone and perform a fresh pairing
  • Reset the head unit by pressing the reset button with a paperclip or pen

Gateway Kia Quakertown PA service specialists always suggest updating to the latest released iOS version on your device. The latest version contains connectivity and compatibility improvements for many third-party app and devices.

As with all features, Kia advises you spend time in your vehicle with a Gateway Kia Quakertown PA sales representative. Your Quakertown representative is qualified to help you navigate new features with devices using Apple iPhone iOS 12. Gateway Kia Quakertown PA follows a “perfect delivery process” to ensure you receive an excellent customer experience.

Quakertown Kia Service Tips: Kia Voice Recognition

Sunday, April 21st, 2019
kia uvo voice recognition gateway quakertown pa

You just took delivery of a vehicle and notice it has the Kia Voice Recognition feature. Your ability to use this feature and give the voice recognition system proper commands is important to Kia. It’s important because your safety comes first. And, even though Pennsylvania bans only texting and wearing headphones while driving, Kia wants both your hands on the wheel. Just another reason why Gateway Kia Quakertown Sales and Service staff spend the time necessary to provide you with a comprehensive understanding of voice recognition.

Starting Kia Voice Recognition

Here are the main points for improving your understanding of onboard voice recognition:

  • Pressing the “Talk” or “Voice” button on the steering wheel and stating the command “HELP” will produce a list of preset commands.

Ask your Gateway Kia Quakertown Sales and Service specialist to review the voice recognition visor cards. After, follow this very important checklist:

  • Check the most often called contacts on your phone.
  • Check that full names are used instead of one-word names such as “Mom” or “Dad”.
  • Do not use special characters or emojis for contact names.
  • If you own a 2017/2018 MY Sedona or Soul with Standard Audio, voice recognition capability is only available when an iPhone is paired and connected through Siri (Note: Non-iPhones can still be paired and connected through Bluetooth).

  • 2018 MY Rio’s with Standard Audio does not have voice recognition capability.
  • When your vehicle is equipped with CarPlay/Android Auto, this technology produces an enhanced voice recognition experience.
  • Don’t forget, ask our staff for the voice recognition takeaway cards, They are in the Delivery First display stand. These cards offer helpful tips to improve voice recognition performance in vehicles with Kia onboard voice recognition.
    • Lastly, you can use your Smartphone to scan the QR code on the display stand. This code will link you to a video showing how to operate the voice recognition system.

Gateway Kia Quakertown PA service specialists always suggest updating to the latest released iOS version on your device. The latest version contains connectivity and compatibility improvements for most third-party app and devices.

As with all features, Kia recommends you spend time in your vehicle with a Gateway Kia Quakertown PA sales representative. Your Quakertown representative is trained to help you operate new features using UVO and Voice Recognition. Gateway Kia Quakertown PA follows a “perfect delivery process” to ensure you receive an excellent customer experience.

Kia UVO Voice Command List

Saturday, April 20th, 2019

Operating the Kia UVO Voice Command is a simple process. Kia designed its UVO touch screen operation on the complaints users reported with using other manufacturers’ touch screens. You can learn more about the UVO System and integration with Apple CarPlay and Android Auto here.

Using the UVO Voice Command

kia uvo voice command gateway quakertown pa

  1. Press the key kia uvo voice command gateway quakertown pa on the steering wheel controller.
  2. A kia uvo voice command gateway quakertown pa display will be shown at the top of the screen followed by a “Please say a command” system comment.
  3. Once the icon kia uvo voice command gateway quakertown pa becomes displayed, say the desired voice command (ex: “What’s Playing”)


  • Press the kia uvo voice command gateway quakertown pa key shortly to input a voice command from among the system voice comments. The system voice instruction comment will immediately terminate.

  • To terminate the voice control system, either say “Exit” or press the kia uvo voice command gateway quakertown pa key for over 0.8 seconds.

  • The system voice comment “Please say a command” will not sound when the Command Feedback option is turned off.

  • For more information on the various voice commands supported by the system, refer to the “Voice Command List” section.

Voice Command List

The voice commands for this system are divided into Global commands and Local commands.

  1. Global commands (): Commands that operate in all modes.
  2. Local commands (): Commands that operate only in corresponding modes or when screens of corresponding modes are displayed.

UVO | Operating Voice Command
General Commands
Command Operation
Exit / Quit / Cancel Terminate the voice control system
Go back Returns to the previous step.
Repeat Repeats the system prompt.
Help Provides instruction on the voice command necessary for the current situation.
Voice command feedback {on, off} Turns command feedback on/off.
Audio Commands
1. FM/AM Radio
Command Operation
Radio Plays the most recent frequency for the most
recent band
Radio {FM, AM} Plays the most recent frequency for the corresponding Band.
Radio {87.5 - 107.9} FM Plays the selected FM band frequency.
Radio {530 - 1710} AM Plays the selected AM band frequency.
Radio FM preset {1 - 12} Plays the selected FM preset.
Radio AM preset {1 - 6} Plays the selected AM preset.
What's playing? Reads back HD Radio station information.
Command Operation
Sirius Plays the most recent SIRIUS channel.
Sirius preset {1 - 18} Plays the selected Sirius preset.
Sirius channel {0 - 223} Plays the selected Sirius channel.
What's playing? Reads back SIRIUS channel information.
Command Operation
Play {zune, iPod, USB, CD} Plays the selected media mode.
Play {BluetoothⓇ audio, AUX} Plays the selected media mode.
Play artist {artist name} Plays songs of the selected artist.
Play album {album name} Plays songs of the selected album.
Play track {track name} Plays the selected track.
Play playlist {playlist name} Plays songs of the selected playlist.
Play genre {genre} Plays songs of the selected genre
Play audiobook {title} (iPod only) Plays the selected audiobook.
Play podcast {podcast} (iPod only) Plays the selected iPod podcast.
Play composer {composer} Plays songs for the selected composer.
What's playing? Reads back the current song information.
Repeat {on, off} Turns the repeat feature on or off.
Shuffle {on, off} Turns the shuffle feature on or off.
Play {CD, zune, iPod, USB} artist {name} Plays songs for the selected artist in the selected media mode.
Play {CD, zune, iPod, USB} album {name} Plays songs for the selected album in the selected media mode.
Play {CD, zune, iPod, USB} track {name} Plays the selected track in the selected media mode.
Play {CD, zune, iPod, USB} playlist {name} Plays the selected playlist in the selected media mode.
Play {CD, zune, iPod, USB} genre {genre} Plays songs for the selected genre in the selected media mode.
Play {CD, zune, iPod, USB} composer {name} Plays songs for the selected composer in the selected media mode.
Play iPod audiobook {title} (iPod only) Plays the selected iPod audiobook.
Play iPod podcast {podcast} (iPod only) Plays the selected iPod podcast.

Kia urges customers to visit Gateway Kia Warrington PA and request help from a sales or service representative to go-over their vehicle’s features. Our representatives are trained to work with you when learning new features using UVO and Voice Recognition. All staff at Gateway Kia Warrington PA ensure a “perfect delivery process” so that you always receive an excellent customer service experience.

World Debut of the 2020 Kia Soul: Los Angeles, CA.

Sunday, April 14th, 2019
2020 kia soul debut los angeles auto show

LOS ANGELES, Nov. 28, 2018 – At the 2018 Los Angeles Auto Show, Kia Motors America (KMA) introduced a better way to roll with the world debut of the all-new 2020 Soul, a completely new yet familiar version of Kia’s beloved and award-winning urban runabout. Taking everything that helped popularize the quirky, unconventionally styled subcompact, Kia Motors poured more of its soul into nearly every inch of the vehicle, resulting in a third-generation that continues to transcend unmatched style, peppy performance, thrilling technology, and urban practicality.

“The Soul has been a massive success since its introduction to the U.S. market, blowing its (now defunct) rivals out of the water and establishing itself as an automotive icon with its fun-loving character and eccentric style,” said Orth Hedrick, executive director of Car Planning and Telematics. “Even with an entirely new generation of competitors now crowding the marketplace, we are confident the all-new Soul will once again prove to be a tough contender given its unparalleled style and impressive level of invigorating technology and customization options.”

Proving the point that “there is a Soul for everyone,” the normally aspirated and optionally turbocharged Soul is available in six trim levels – LX, S, X-Line, GT-Line, EX, “EX Designer Collection” – plus the all-new Soul EV (outlined in a separate press release). Pricing will be available closer to the expected on-sale date in the first half of next year.

2020 Kia Soul: Design Beyond the Box

While the Soul stays true to its design heritage with its boxy silhouette and confident stance, its newly sculpted lines, cutting-edge details, and technical lighting elements present the most futuristic, youthful and innovative Soul yet.

New exterior design highlights include:

  • High-tech front headlight configuration with connecting trim piece accentuates the width
  • Slim-design daytime running lights and turn signal indicators
  • Larger front grille with unique two-tone treatment
  • Front fenders add volume to clean and smooth surfaces
  • Roof rack mounting points
  • Three-dimensional wraparound boomerang-shaped taillights
  • C-pillars designed to resemble airplane wings
  • Signature vertical rear window and “Island” stay true to Soul design heritage
  • Distinctive C-pillar garnish features new “Soul” graphic

2020 Kia Soul Mood Lighting

Music has been an overarching theme for Soul since its inception, and it’s no different this round. For the third generation, designers and engineers turned up the volume on the interior. Drawing inspiration from the “emotional visualization of sound,” the Soul’s interior space is adorned with shapes and textures that reflect acoustic inspired elements to create a full sensory experience.

Interior design highlights include:

  • Available sound mood lighting emits soft light from the center door panels and a unique 3D pattern surface on the upper door panels, with the ability to synchronize to the beat of the music playing through the Soul’s audio system
  • Sound mood lighting features a rainbow of customizable colors
  • Available wireless charging1
  • Available dual auto climate control
  • Soul’s signature tweeter speakers


Since the Kia Soul first arrived on the scene in 2009, it has established a very real and remarkable connection with music. This continues to be a core attribute of the Soul's persona and the volume has been turned up to 11 with a new mood lighting system that tailors the interior ambiance according to a variety of selectable “moods”:

Hey! Yo!
Party Time
Midnight City

Smart Packaging and Stronger Structure

2020 Kia Soul Interior Exterior

Despite its compact footprint, the Soul’s boxy dimensions continue to offer up a surprising amount of cargo and passenger space. Slightly longer than before, the 2020 Soul also features more smartly designed packaging in an effort to make accessibility even easier.

Exterior Dimensions:

  • Length: 165.2 in. [+2.2 in.]
  • Width: 70.9 in. [unchanged]
  • Height: 63.0 in. [unchanged]
  • Wheelbase: 102.4 in. [+1.2 in.]

Interior Dimensions:

  • Legroom (front / rear): 41.1 in./ 38.8 in. [+0.2 in./ – 0.3 in.]
  • Headroom without sunroof (front/rear): 39.4 in. / 39.5 in. [-0.2 in./ unchanged]
  • Shoulder room (front /rear): 55.5 in. /54.7 in. [unchanged]
  • Cargo capacity: 23.8 cu.-ft. [+ 5.0 cu. ft.]

Packaging highlights:

  • Wider and lower rear liftgate opening improves ease of loading and unloading
  • Easy grip handle on the liftgate
  • Dual level cargo board offers flexibility with the ability to accommodate taller items using the lower level setting
  • Larger front door openings as a result of sculpted front door panels

The 2020 Soul’s stronger structure benefits from increased use of Advanced High Strength Steel (AHSS), hot stamped components, and structural adhesive. With stronger bones, the 2020 Soul is expected to achieve the highest safety ratings from the Insurance Institute for Highway Safety (IIHS) and the National Traffic Highway Safety Administration (NHTSA).

Next-Gen Infotainment & Kia Drive Wise Technologies

2020 Kia Soul Infotainment

Recognizing that one’s car is an integral part of their social life, the 2020 Soul continues to surprise and delight with next-gen infotainment and technology.

  • Available 10.25-inch HD color touchscreen2with split screen function (standard on EX, GT-Line with turbo engine) and rear view monitor3 and parking guidance
  • Android Auto4 and Apple Car Play5
  • Bluetooth®6 Multi-Connection – two Bluetooth devices can be connected at the same time
  • Available 8-inch Head-Up Display2
  • Available 640-watt Harman Kardon7audio system – twice the wattage of current Soul – with an amplifier and 10 speakers including tuned center speaker and subwoofer

2020 Kia Soul Apple CarPlay Android Auto

Like other newly designed Kia models, the all-new Soul offers a suite of available Kia Drive Wise features8 including:

  • Forward Collision Avoidance (FCA) / FCA Pedestrian type
  • Lane Keeping Assist (LKA)
  • Lane Changing Assist (LCA)
  • Driver Attention Warning (DAW)9
  • Blind-spot Collision Warning (BCW)
  • Rear Cross Collision Warning (RCW)
  • Smart Cruise Control (SCC)
  • High Beam Assist (HBA)

What Drives You?

2020 Kia Soul Horsepower

Soul enhances its fun-to-drive personality and versatility with different drivetrain combinations. From the all-new 2019 Forte, Kia’s Intelligent Variable Transmission (IVT) is now available on the 2020 Soul for those who require efficiency with their zip. Designed and built in-house, the IVT is Kia’s unique version of a continuously variable transmission that provides an engaging driving experience.

  • 0-liter Nu four-cylinder engine + 6-speed manual transmission or Intelligent Variable Transmission (IVT)
    • 147 horsepower, 132 lb-ft. of torque

For those that require even more zip, a turbocharged option is also available:

  • 6-liter twin-scroll turbocharged I-4 GDI engine + 7-speed dual-clutch transmission
    • 201 horsepower, 195 lb. ft of torque

With the Soul’s all-new platform comes a more refined experience behind the wheel and on the road. Engineers designed suspension geometry to help quell noise, vibration, and harshness while also improving handling and comfort in a variety of conditions.

A Soul for Everyone

2020 Kia Soul Model GT

The 2020 Soul can be outfitted to convey one’s unique sense of style through a variety of customizable options. Aside from the all-new Soul EV that debuts alongside its gasoline counterpart, the Soul offers even more flexibility according to different lifestyles.


  • Sporty front and rear fascia
  • 18-inch alloy wheels
  • P235/45 R18 tires
  • Unique side sills and front fascia with red accents
  • Integrated fog lights on the front grille
  • Gloss black side mirrors
  • “GT-Line” badging
  • Leather-wrapped D-shaped steering wheel and gearshift knob
  • The available 201-HP turbocharged engine
    • Chrome tip center exhaust
    • Larger disc brakes
    • Sport-tuned suspension


  • Rugged body kit
    • Body cladding
    • Overfenders for a chunkier look
    • Offroad-inspired accents
    • Unique 18-inch alloy wheels
    • Roof rail inspired accents
    • Optional two-tone paint
    • Fog lights

EX Designer Collection

  • 18-inch alloy wheels with black spokes
  • LED headlights and fog lights
  • Two-tone roof treatment
  • P235/45 R18 tires

For more information and latest updates on the 2020 Kia Soul, please contact your Gateway Kia Quakertown PA sales representatives. Gateway Kia Quakertown PA practices a “perfect delivery process” to ensure you receive an exceptional customer experience. Visit Gateway Kia of Quakertown, our representatives are qualified to assist you with all your Kia needs.

1 Charging system only works with select devices. Refer to the vehicle’s Owner’s Manual for warnings and instructions.”

2 Failure to pay attention to travel conditions and vehicle operation could result in loss of vehicle control. Always drive safely and use caution.

2b Distracted driving can result in a loss of vehicle control. When operating a vehicle, never use a vehicle system that takes your focus away from safe vehicle operation.

3 Rear View Monitor is not a substitute for safe driving, and may not display all objects behind the vehicle. Always drive safely and use caution.

4 The vehicle user interface is a product of Google and its terms and privacy statements apply. Requires the Android Auto app on Google Play and an Android-compatible smartphone running Android™ 5.0 Lollipop or higher. Data plan rates apply. Android Auto is a trademark of Google LLC.

5 Apple CarPlay™ is a trademark of Apple Inc. Requires a compatible Apple device sold separately. Apple CarPlay™ runs on your smartphone cellular data service. Data plan rates apply.

6 The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG Inc., and any use of such marks by Kia is pursuant to license. A Bluetooth® enabled device is required to use Bluetooth® wireless technology.