Archive for March, 2019

Quakertown Kia Service Tips: Wireless Smartphone Charging

Saturday, March 30th, 2019
gateway kia quakertown pa wireless charging

Wireless smartphone charging is a technology many smartphones users enjoy. The reason? Mainly the elimination of messy charging wires criss crossing over desks, or even over your dash and controls while in a vehicle. Although customers desire this technology, many misunderstand the basic operation, which may affect customer satisfaction.

Qi wireless smartphone charging

Kia uses Qi wireless charging, which is an open (public) universal standard for wireless charging. It was created by the Wireless Power Consortium (WPC). Qi (pronounced “k-EE” but without a sharp sounding K) is an open interface standard that defines wireless power transfer between two devices over a distance. The system normally uses a charging pad and a compatible device (in this case a phone), which is placed on top of the pad.

A compatible phone or case is required

Kia stresses that a Qi compatible smartphone or compatible phone case is necessary. A compatible phone case is used with phones not designed for wireless charging. Examples of phones that are Qi compatible, that don’t need a Qi compatible case or accessory, include Apple iPhone 8 or later, and Samsung S7, S8, and S9 devices.

Steps for using Wireless Smartphone Charging include:

  1. Place the phone on the center of the charging pad.
  2. Ensure the vehicle is “on” and the doors are closed for wireless charging to be available.
  3. The indicator near the vehicle charger illuminates “amber” when the phone is charging.
  4. Depending on the phone used, you may see a “green” indicator once charging is complete. Note: The indicator changing to “green” when fully charged is dependent upon the phone used. In some cases, the indicator may stay amber even when fully charged.
  5. Some phones will not charge wirelessly when connected to the USB.
  6. Phone case thickness can impact the charge rate.
  7. Avoid placing coins, credit cards, paper clips, pens, jewelry, and other objects on the charging pad while charging

If you have a compatible smartphone, try the Wireless Smartphone Charging for yourself!

As with all features, Kia recommends you sit in your vehicle with a Gateway Kia Quakertown PA sales or service specialist. Kia specialists are trained to support you while navigating features such as theWireless Smartphone Charging. Gateway Kia Quakertown PA has a “perfect delivery process” policy that guarantees the best customer experience.

Quakertown Kia Service Tips: Connecting and Using Bluetooth

Friday, March 29th, 2019
gateway kia quakertown bluetooth pairing

While you receive delivery on your vehicle, ask your Kia customer sales representative to take time to explain your Bluetooth connectivity features. The do it yourself steps are below, but it’s always a good idea to have a Kia trained professional demonstrate your options.

Pair your Bluetooth smartphone(s).

Ensure your contacts download successfully.

Starting the pairing process is easy. First, press the green or white “Call” button on the steering wheel or the PHONE hard key on the radio/navigation.

gateway kia quakertown bluetooth
gateway kia quakertown bluetooth

From your phone, turn Bluetooth on and search and select your vehicle’s name on the phone. Choose the one that matches the name on the radio/navigation screen (Kia Motors).

Next, follow the instructions on the phone to confirm the passkey displayed and select “OK” or “Pair” on the phone to complete the pairing process.

Be sure to allow phonebook download or contact sync on the phone and accept all requests for future auto-connection.

gateway kia quakertown bluetooth

If more specific instructions are needed to pair and connect additional phones, then please reference the vehicle’s user manual.

Don’t be concerned if a problem occurs with Bluetooth, there is a simple fix. Delete your phone name from the Kia onboard screen and also delete your Kia vehicle name from your phone’s Bluetooth list. Then, turn your phone off and back on and begin the pairing process from the start. This will establish a new connection.

Pairing in a vehicle with Premium Navigation (AVN 5.0):

Pairing in a vehicle with UVO eServices System or UVO Link (UVO 3.0 or Display Audio 1.0):

Pairing in a vehicle with UVO Play (Display Audio 2.0):

Pairing in a vehicle with Standard Audio System (Audio 4.0):

How to place a call

You can place a call using either the green or white steering wheel control “Call” button, the touch screen, or voice recognition (if equipped).

gateway kia quakertown bluetooth

How to receive a call

You can receive a call using the touch screen and the same green or white steering wheel control button.

How to stream audio

After connecting your phone to your Kia vehicle via Bluetooth, and setting your phone to allow streaming, press the “Media” button to find Bluetooth Audio Streaming mode.

Ensure that the listening volume on the phone is turned up (Bluetooth streaming is dependent upon phone volume level).

Connecting Android Auto or Apple CarPlay

If equipped, see our Kia Service Tips article on using Apple Maps, Google Maps, and Waze.

Using the new text messaging feature

If you own a 2019 Optima, Optima Plug-In Hybrid, Niro EV, or K900, you will be able to send and receive text messages directly through your vehicle with a smartphone connected via Bluetooth. You must have an active UVO subscription in order for this feature to function.

gateway kia quakertown bluetooth

Note: The texting feature is device dependent; users with Android smartphones full access while iPhone users only have “Read” access.

Keep in mind that Bluetooth functionality and compatibility depends on your phone and its operating system version. We recommended you keep your phone updated with the latest released operating system version. This helps both Kia and phone manufacturers continue to correct issues and add new features.

Want more Quick Tips on how to use your Kia installed options? Check back often to see the latest post, or email your local Gateway Kia Quakertown PA customer service representative with your comments or questions. Here at Gateway Kia Quakertown, we strive to give you the best possible customer service. If you’re searching for Kia dealers in PA and live close to Gateway Kia Quakertown near Philadelphia, stop in and experience our dealership for yourself.

Quakertown Kia Service Tips: Navigation Using Apple Maps, Google Maps, and Waze

Friday, March 29th, 2019
gateway kia quakertown, apple maps, google maps, waze

Today, you’ll find most Kia vehicles are standard equipped with onboard navigation. However, Kia customers now have extra options through Android Auto and Apple CarPlay. You may find access to these options in vehicles equipped with UVO Play, UVO E-services, UVO Eco and UVO Link. With Apple CarPlay and Android Auto, customers have access to their Apple Maps, Google Maps, and Waze app features.

Vehicles equipped with UVO Link with Navigation, UVO Eco with Navigation and UVO E-Services with Navigation have access to the factory onboard navigation system.

  UVO Play UVO Link UVO Link w/ Navigation UVO Eco UVO Eco w/ Navigation UVO E-Services UVO-Eservices w/ Navigation
CarPlay X X X X X X X
Android Auto X X X X X X X
On-Board Navigation X X X

Connecting Apple CarPlay or Android Auto

To make the connection between your phone and Apple CarPlay or Android Auto, you’ll need to follow the required steps. We’ve included videos below to guide you through the process. Ask your Kia Quakertown PA sales or service representative if your vehicle supports this feature.

Android Auto

Apple CarPlay

Entering an address or destination in navigation while driving

Depending on the model vehicle and phone, you may be able to give voice commands for entering a destination. Before diving into your device or UVO settings, we suggest you first press the voice recognition button on the steering wheel. This will allow you to use voice commands to enter a destination when in motion. This applies when using the onboard navigation system, Apple CarPlay with Apple maps, Android Auto with Google Maps, or when using Waze.

We stress enabling and using your hands-free voice command feature with navigation. If you don’t have voice recognition, we advise pulling over and stopping in a safe area and manually input the information.

gateway kia quakertown apple google waze

There are a few exceptions. If the steering-wheel voice recognition button does not work with your desired mobile app, then use the in-app microphone button.

gateway kia quakertown apple google waze
gateway kia quakertown apple google waze

For additional instructions on setting up your navigation system, watch UVO Link/UVO Eco/UVO eServices with Navigation (AVN 5.0) for all models except for K900 and Rio.

For more Quick Tips on using Kia installed options, check back often to read our next article. Or, email your local Gateway Kia Quakertown PA customer service representative. They are ready to address your comments or questions.

Here at Gateway Kia Quakertown, we strive to give you the best possible customer service. If you’re searching for Kia dealers in PA, and live close to Gateway Kia Quakertown, stop in and experience our dealership for yourself.

Quakertown Kia Service Tips: UVO Play

Thursday, March 28th, 2019
gateway kia quakertown, uvo play

Before releasing vehicle features, like UVO Play, Kia gives its dealerships training materials. Gateway Kia Quakertown PA Sales and Service personnel study these materials. Gateway knows the importance of having a knowledgable well-informed staff. That way, you are as informed during your delivery process and after you drive your car home.

Intro to UVO Play

In this article, we’re reviewing Kia’s newest base audio platform named UVO Play, which was first introduced in the 2019 Kia Sorento. The UVO Play may resemble other Kia installed infotainment systems in its vehicles, however, the functionality between these systems is quite different.

gateway kia quakertown uvo playUVO Play / Display Audio 2.0 (UMa)
gateway kia quakertown uvo playUVO 3.0 with eServices (UMa)

Some of the functionality differences between them include:

Android Auto / Apple CarPlay

The UVO Play is the first base audio unit to support Android Auto and Apple CarPlay.

gateway kia quakertown uvo play
gateway kia quakertown uvo play

Voice Recognition

Kia’s UVO Play system supports Voice Recognition using an iPhone connected via Bluetooth. With a long button press (1 second or more) of the voice-button, you are able to use Siri Eyes Free. Siri Eyes Free is an extension of Apple’s Siri functionality. It enables voice control of an iOS mobile device and activated once linked to a car’s in-dash audio system. The voice recognition is provided through your mobile device and not installed in the Kia system. In other words, voice recognition is fully dependent on your mobile device.

The UVO Play also supports Voice Recognition through an iPhone or Android device connected via USB when connected through Apple CarPlay or Android Auto.

gateway kia quakertown uvo play
gateway kia quakertown uvo play

SiriusXM

Please note, SiriusXM is not a feature in this system. You may still listen to AM and FM frequency bands. Also, compatible music apps are available when downloaded to your mobile phone and used in conjunction with Apple CarPlay or Android Auto.

gateway kia quakertown uvo play


Kia recommends you sit in your vehicle with a Gateway Kia Quakertown PA Sales or Service specialist and explore the new UVO Play audio unit for yourself. In doing so, you will have guidance navigating the various features and provided a high-quality customer experience during Gateway Kia Quakertown PA perfect delivery process.

2019 Chicago Auto Show Debuts the 2020 Kia Sportage

Saturday, March 16th, 2019
2020 Kia Sportage Debut Chicago Auto Show

An SUV with European design and rugged capability

  • New front and rear fascias add more aggressive flair
  • Updated option package enhancements add comfort and convenience features
  • New S trim includes sporty exterior and interior design elements

CHICAGO, February 7, 2019 – The refreshed 2020 Kia Sportage made its debut in the Windy City today, boasting a bold new look, a new S trim, more convenience and available driver-assist features, and a standard 8-inch touchscreen for LX, S, and EX variants.  Following the introduction of the upcoming Telluride1, Kia’s largest SUV, the Sportage appeals to those who don’t need or want the space of a larger vehicle but place a high value on Kia’s cutting-edge design, available AWD2 capability and convenience.  Set to go on sale in the first half of 20193, pricing will be announced closer to the vehicle’s on-sale date.

Euro-focused Design

The design language around Sportage has always been distinctly European and the 2020 model carries on the tradition. From the first pencil stroke, it was meant to convey the kind of presence associated with sweeping, thought-provoking curves and an equally aggressive stance.

2020 Kia Sportage Debut Chicago Auto Show

The significant exterior design changes for 2020 include:

  • New headlights with available LED turn indicators
  • Redesigned projector-beam fog lights
  • Available LED headlights with available LED fog lights
  • New front grille, bumper, air intake, and skid plate
  • Newly designed 17-, 18-, and 19-inch alloy wheels
  • A redesigned rear bumper and skid plate
  • New exhaust tip design
  • Redesigned tail light trim
  • A new metallic Steel Grey exterior color

2020 Kia Sportage Debut Chicago Auto Show

The 2020 Sportage interior design is lightly enhanced and includes:

  • New available SOFINO leatherette seating surfaces
  • Standard 8-inch touchscreen display with Apple CarPlay4and Android Auto5, available modem-enabled telematics6, and available navigation7
  • The newly designed steering wheel and vent bezels
  • Available smartphone wireless charging tray8

Engineered for Confident Capability

Along with the new S trim, Sportage is offered in LX, EX and SX variants in either front-wheel drive or all-wheel drive. Two engines are available: a 2.4-liter GDI producing 181 horsepower and 175 lb.-ft. or torque or a 2.0-liter turbo GDI that’s good for up to 2409 horsepower and 260 lb.-ft. of torque. Both engines are mated to a six-speed automatic transmission.

2020 Kia Sportage Debut Chicago Auto Show

New to the Sportage is a number of available drivers assist features:

  • Driver Attention Warning10
  • Lane Keeping Assist11
  • Smart Cruise Control with Start & Stop11
  • Forward Collision Assist with pedestrian detection11
  • High beam assist12

2020 Kia Sportage Debut Chicago Auto Show

For more information and latest updates on the 2020 Kia Sportage, please contact your Gateway Kia Quakertown PA sales representatives. Gateway Kia Quakertown PA practices a “perfect delivery process” to ensure you receive an exceptional customer experience. Visit Gateway Kia of Quakertown, our representatives are qualified to assist you with all your Kia needs.


* The Sorento and Optima GDI (S, EX, SX, and certain LX Trims only) are assembled in the United States from the U.S. and globally sourced parts.

1 The 2020 Telluride is expected in spring 2019 with limited availability.

2 No system, no matter how advanced, can compensate for all driver error and/or driving conditions. Always drive safely.

3 The 2020 Sportage is expected in spring 2019 with limited availability.

4 Apple CarPlay™ is a trademark of Apple Inc. Requires a compatible Apple device sold separately. Apple CarPlay™ runs on your smartphone cellular data service. Data plan rates apply.

5 The vehicle user interface is a product of Google and its terms and privacy statements apply. Requires the Android Auto app on Google Play and an Android-compatible smartphone running Android™ 5.0 Lollipop or higher. Data plan rates apply. Android Auto is a trademark of Google LLC.

6 Purchase/lease of a new 2020 Kia Sportage vehicle with UVO link includes a complimentary one-year subscription starting from new vehicle retail sale/lease date as recorded by the dealer. After your complimentary one year, UVO link subscription expires continued access to UVO link will require a paid subscription at the then current subscription rate or your use of UVO link will immediately terminate. Use of UVO link is subject to agreement to the UVO Privacy Policy available at https://owners.kia.com/us/en/privacy-policy.html and Terms of Service available at https://owners.kia.com/us/en/terms-of-service.html. UVO is transferrable to subsequent owner during the original UVO link service term. Only use UVO when safe to do so. UVO app is available from the App Store® or Google Play™ Store. Kia Motors America, Inc. reserves the right to change or discontinue UVO at any time without prior notification or incurring any future obligation. Message and data rates may apply. Cellular and GPS coverage is required to use most features. UVO features may vary by model, model year, and trim level. Features, specifications, and fees are subject to change. For more on details and limitations, visit your authorized Kia dealer. Google and logos are trademarks of Google, Inc. App Store is a service mark of Apple, Inc.

7 Distracted driving can result in a loss of vehicle control. When operating a vehicle, never use a vehicle system that takes your focus away from safe vehicle operation. Navigation is for information purposes only, and Kia does not make any warranties about the accuracy of the information.

8 Charging system only works with select devices. Refer to the vehicle’s Owner’s Manual for warnings and instructions.

9 SX Turbo with AWD has 237 horsepower.

10 Driver Attention Warning is not a substitute for safe driving and may not detect all instances of driver fatigue or inattentive driving practices. Failure to pay attention to travel conditions and vehicle operation could result in loss of vehicle control. Always drive safely and use caution.

11 These features are not substitutes for safe driving, and may not detect all objects surrounding the vehicle. Always drive safely and use caution.

12 High Beam Assist is not a substitute for safe driving practices. Always check road conditions and use caution.